Help Centre

Help Centre

Help for renters and owners. Booking walk-throughs, insurance claims, payment issues, and dispute resolution.

Need help with a booking?

Start in your dashboard under My Bookings. You can message the owner, view the pickup address, and see the deposit status.

Payment issues

Kampi uses PayFast for all payments. If a payment fails, check your bank's 3D Secure settings or try a different card.

Still stuck?

Email [email protected] with your booking number. We usually reply within 4 working hours.