Payment safety
All payments run through PayFast. Kampi holds funds in escrow until the rental starts. Owners never see your card details.
Insurance and disputes
Multi Risk underwrites the rental insurance where the camper carries it. Claims are opened through the Kampi support team. Disputes about damage or deposit deductions go through a review process that usually closes within 14 days.
Dealing with the owner directly
You deal with the actual owner, not a call centre. Handover details and any changes go through your booking thread. Kampi steps in for payments, deposits, and disputes.